Your best customers aren't leaving over price. They're leaving because nobody called them back.
Auto shops miss 62% of their calls — most of them some version of "is my car ready?" Meanwhile 45% of customers who defect do it over poor communication, not cost. Built by a guy who spent years as a diesel mechanic, we fix the exact thing that's quietly bleeding your bays.
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It's not your work. It's the silence between the work.
The phone rings while you're under a truck. A customer wonders for three days whether their car's ready, then writes the bad review in their head before you even call. A quote sits in voicemail limbo. None of that is about your wrenching — and all of it is fixable.
What are missed calls & lost customers costing you a year?
Slide your real numbers. Every "is my car ready?" you miss is a customer edging toward the shop down the street.
Here's how we keep your bays full and your customers loyal.
Answer every call, kill the phone tag, and win back the customers who quietly drifted away.
Never miss "is my car ready?"
Ace answers status calls instantly and sends proactive text updates at drop-off, diagnosis, and ready — so customers stop calling and start trusting.
Quote & approve by text
Text the estimate, they reply YES. No more call → voicemail → call back → miss loop that stalls jobs for days.
Win back ghost customers
Automated "we miss you" sequences pull back the regulars who haven't been in for 9–18 months — the cheapest revenue you'll ever recover.
Book after-hours & overflow
The 7pm caller whose truck just died gets booked for tomorrow instead of calling the next shop. Your calendar fills while you're closed.
60 seconds. See your number. Book Garrett.
Tell Ace what's leaking, drop your info, and grab a time with Garrett — a former diesel mechanic who gets it. Sixty seconds.
- →~60 seconds, all tappable
- →Goes straight to Garrett — a real person follows up
- →Pick from real open times and you're booked
GVLet's find the leaks. Then plug them.
30–45 minutes with someone who's actually turned wrenches. We'll show you the calls and customers you're losing — and how to stop.